Q & A @TLS
We know that buying lingerie online can be difficult and scary, so we work hard to make the purchasing process transparent and stress free! Here are the most commonly asked questions at The Lingerie Store.
1) Will everyone know I am having lingerie delivered to my house/work?
Absolutely not. We package all of our packages up in generic brown packaging without any identifying information other than your address. Your lingerie will be your secret!
2) How do I know if the bra I want will fit?
We’ve provided both a fit calculator and lots of helpful guides to help you figure out whether your lingerie fits. We also provide detailed size charts so you can shop according to your measurements, rather than your dress size.
3) How are the products selected at The Lingerie Store?
All of our products are selected based on fit, quality and their ability to flatter a wide variety of women. Our owner is an expert lingerie designer who has trained and worked in the lingerie industry all over the world.
4) Where is The Lingerie Store located?
The Lingerie Store currently has no boutique location available – we’re online only! Our employees and owner are based in India.
5) Can I return my bra if it doesn’t fit properly?
Of course! Our return policy is clearly stated here return policy. However, we do advise that you avail yourself of our fit calculator and size charts so your bra will fit perfectly as soon as you unwrap it in your home.
6) Can I buy bridal lingerie from The Lingerie Store?
Absolutely. While The Lingerie Store aims to provide lingerie for all women, we do especially love our brides. We stock a wide variety of lingerie for both traditional and non-traditional brides and would love to help you find the perfect lingerie for your trousseau.
7) How do I get in touch with you if I have a question?
You can find our contact page here, which has all of our email and social media information.Please feel free to contact us using the method that is best for you! We’re happy to advise you on what products might be best for you, as well as answer your questions about sizing.
8) What kind of products do you stock at The Lingerie Store?
We stock a wide variety of premium, curated, luxury lingerie and loungewear! We strive to make you feel romantic on your special days especially on your wedding day. All of our products are lovingly selected by expert team for both their quality and beauty. We currently carry bras, panties, robes, pajamas, chemises, babydoll, bodysuits and more!
9) What countries do you ship to?
We ship to wherever our customers are. Within India we have partnered with topnotch delivery agents who would deliver to your doorstep.
For International deliveries we have partnered with India Post to bring your coveted order to you.
10) Where can I get updates about The Lingerie Store?
We’d love to keep in touch with you, too! There are several different ways to catch up on the latest news at The Lingerie Store. You can follow us on all of our social media platforms (link to contact page links which need to be created by the marketing people.) or just simply sign up to our blog .