Welcome to The Lingerie Store website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Triple Alpha Trading Pvt. Ltd.'s (TLS LINGERIE.COM) relationship with you in relation to this website. The term TLS Lingerie .com' or 'us' or 'we' refers to the owner of the website whose registered office is Triple Alpha Trading Private Limited,#022, Royal Palms Apartemnts,LBS Nagar,Bangalore-560017. Our company registration number is registered under the laws of the Republic of India.


The term 'you' refers to the user, customer, visitor or viewer of our website.

The terms and conditions specified on TLS Lingerie .com is as per the Information Technology Act, 2000, of the Republic of India. Please contact support support@tlslingerie.com for a detailed version of our policy.


Please read the Terms of use, Privacy Policy and Disclaimer carefully before using or accessing any material, information or services through the TLS Lingerie.com website. By downloading or accessing the TLS Lingerie.com website to avail of our service, you consent to have read, understood and irrevocably accept all the obligations stipulated in these Terms of Use, Privacy Policy and Disclaimer Policy and agree to abide by them.


The TLS.Lingerie website is made error free and in perfect working order as much as possible. However  we do not take liability for any internet related crashing, or other issues from your end or our server. Your access to the TLS website may be occasionally suspended or restricted to allow for repairs, maintenance, or for introduction of new facilities or services.


While accessing our site, you are prohibited from downloading and reproducing any information picture or content other than for your personal use. You are prohibited from making any changes to any and all content featured on this site. You shall not use any  information  given here  for resale ,commercial or any other use for another merchant or entity, or should not resort to any use of data mining, robots, or similar data gathering and extraction tools.


You may not frame or use any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of TLS Lingerie without our express written consent. You may not use any meta tags or any other ‘hidden text’ utilizing ‘TLS Lingerie’ or its affiliates names or trademarks without the express written consent of TLS Lingerie. Any unauthorised use would lead to termination of the right to access granted by TLS Lingerie.


The use of the site TLS Lingerie.com is intended for the  purpose of viewing the styles TLS has to offer, using the tools provided by the webpage, ordering the required styles, connecting with the staff at TLS Lingerie.com for the purpose of trade through TLS Lingerie.com and reading the content published on the site by the licensee. ANY and ALL other uses of this site not for the purpose for what this site has been originally created, whether intended, implied or by chance is strictly prohibited.


All content featured on TLS Lingerie.com which includes but does not limit to the information, pictures, software, pricing, logo, tools, offers , deals, product combinations, e.t.c are sole property of TLS Lingerie .com and it’s associates. Any reproductions whether complete or partial of any form is prohibited. If you feel that any content featured in this website belongs to you and is displayed on TLS Lingerie without your consent, we assure you that it is unintentional and encourage you to contact support@tlslingerie.com to sort out the issue.


Registering with TLS Lingerie.com as a user entitles you to a wide scope of benefits. By registering your email address and phone number, you agree to receive promotional and order related mail and SMS from TLS Lingerie.com. You also agree to the receipt of communications from and with us electronically and you agree, within your statutory rights, that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that those communications be in writing. We shall prior to the collection of information including sensitive personal data or Personal Information, provide an option to You not to provide the data or information sought to be collected. You shall, at any time while availing the services or otherwise, also have an option to withdraw your consent given earlier to the Licensee. Such withdrawal of the consent shall be sent in writing to the Licensee. In the case you are not providing or later on withdrawing the consent, the Licensee shall have the option not to provide goods or services for which the said information was sought.


Any fraudulent activity in the name of or with “TLS Lingerie.com” or any site featured on our webpage, which might directly or indirectly affect the goodwill of our webpage will be deemed as Crime against TLS Lingerie.com and all necessary legal action will be taken. This will include but not limited to terminating/ suspending your login account with TLS Lingerie.com, with or without notice to you and to exercise any other remedy available under the law. Upon suspension or termination, your right to avail the service on the TLS Lingerie .com webpage shall immediately cease and the Licensee reserves the right to remove or delete your information that is available with TLS Lingerie .com, including but not limited to login, account information and information posted by you.


While placing an order on our site, we are in a contract with you to ship you the items which are mentioned in our “Dispatch Confirmation Email” that goes out to the customer once the placed order is dispatched. Please note that for cancelling an order you need to follow our Cancellations or Returns policy. Any products on the same order which we have not confirmed in the Dispatch Confirmation Email do not form part of that contract. You can review the orders which you have placed and their current status at any time by clicking on ‘Sign Up/My Account’ from the homepage at TLS Lingerie.com website.


Despite our strict quality measures, very rarely some product/s  might be displayed with a wrong price. If a product’s correct price is lower than our stated price, we will charge the lower amount and will send you the product. If a product’s correct price is higher than the displayed price, we will contact you for instructions before dispatch in the address provided by you at the time of placing the order. If we do not get a reply within the following three working days, we will cancel your order, refund your money{if applicable} via the mode of your payment and notify you of such a cancellation in the address provided.


  • No term of the Terms of Use shall be deemed waived and no breach excused, unless such waiver or consent shall be in writing and signed by the TLS Lingerie.com. Any consent by TLS Lingerie.com to, or waiver of a breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
  • Any and All disputes, arbitrations and other legal proceedings shall be determined by arbitration conducted in the Republic of India, before a sole arbitrator. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Bangalore. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties.
  • If a court of competent jurisdiction or arbitral tribunal of The Republic of India finds any term or clause of the above stated Terms of Use as unenforceable or changed as per amendment to the law, such clause or part will be taken in to effect after the necessary correction it. The rest of the Terms of Use shall be followed as it is.
  • The following are the contacts for any legal notices and other communications given to a party, which will be in English , and shall be sent by facsimile, e-mail, or mailed by prepaid internationally-recognized courier, or otherwise delivered by hand or by messenger,

Grevience Officer: s.hemanth@tlslingerie .com

Customer Support @TLS Lingerie: support@tlslingerie.com

TLS Addressing the Customer : If SMS and calls in the registered mobile number with TLS Lingerie, If written mail, then addressed in the mail address provided and if  email, it shall be addressed at the email registered.


Any communication send from TLS Lingerie  to the customer , and left without response from the client  shall be taken as delivered to the client if the address to which it was send from TLS Lingerie matches to the one provided to us by the customer at the time of registration.


A customer using the site TLSLingerie.com shall be deemed as having read and agreeing to the above stated Terms of Use. This contain the entire understanding between the parties, and there are no other written or oral understandings or promises between the parties with respect to the subject matter of these Terms of Use other than those contained or referenced in these Terms of Use.